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Dispatcher Needed: Hattenhauer Distributing


HATTENHAUER TRANSPORTATION CO LLC

Job Title: Dispatcher

Type:  Part-Time

Reports To: Transportation Manager

Rate:  $23.50/hour

FLSA Classification: Non-Exempt

Revision Date: 07/18/2024

Job Summary:

The individual in this role will collect inventory levels and dispatch fuel transport drivers with specific loading and unloading instructions (dispatch paperwork) to maintain adequate fuel levels to meet current demands at company-operated locations as well as various customer locations.  The individual in this role must be able to receive, read and understand various types of communication formats and pricing structures.

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Essential Functions (in a typical work week):

Any employee may be required by their manager to perform any of the duties described in their position description, and other duties which may be necessary or desirable for which the employee is qualified. 

Dispatching

  • Dispatches and arranges schedules for drivers and vehicles, including outside carriers; assign driver routes, destinations, and timelines.

  • Coordinates with drivers and outside carriers to resolve any issues, problems, or concerns that arise during delivery.

  • Dispatches drivers in a systematic order to ensure there is no overlapping or backtracking of routes

  • Completes dispatch paperwork accurately and timely, to ensure deliveries are made from the correct supply points to the final destinations in a safe and efficient manner.

  • Records bill of ladings for incoming drivers; ensures correct locations are receiving products.

  • Reviews reports to identify priority for deliveries to ensure that locations have an adequate supply of petroleum products.

  • Reviews various types of communication formats, from multiple vendors, to review pricing and to make informed decisions for pick up points at fuel racks.  (Must consider account tax rates, alternate pricing strategies, driver workloads, geographic factors, etc.).

  • Answers and responds to incoming calls related to fuel outages at stores and works with internal partners to resolve issues.

  • Maintains working knowledge of Federal, State, and local rules and regulations, including Federal Motor Carrier Safety Regulations (FMCSR) and Department of Transportation (DOT) and Company policies, guidelines, and procedures.

Secondary Functions (in a typical work week):

The individual in this position may be asked, on occasion, to assist other positions as needed/necessary.

Required Knowledge, Skills and Abilities: 

  • Demonstrated expertise with Word, Excel, and other MS Office suite applications

  • Knowledge of fuel tanker operations

  • Excellent communication skills and the ability to research and resolve issues

  • Strong organization and collaborative skills

  • Capable of working in a fast-paced environment

  • Excellent customer service

  • Excellent attention to detail

  • Capable of working independently and making informed independent decisions

Education and Experience:

  • High school diploma or equivalent required.

  • A combination of relevant work experience may be considered in lieu of education preferences. 

Physical Requirements: 

  • Prolonged periods sitting at a desk and working on a computer.

  • Must be able to lift up to 15-25 pounds at times. Occasionally may be required to lift 50+ pounds or more. 

  • Must possess a valid driver's license and insurable driving record.

Work Environment:

  • General office environment.  Weekend and evening hours are required.  Some holidays are required. Frequent telephone contact. Works with other departments to deliver optimal service and meet goals.  

  • Intermittent travel to shuttle drivers, assist in deliveries and/or pick up parts may be necessary

More information at www.hattenhauerdistributing.com